Privacy policy

Privacy Policy for The Dorm Room

Last Updated: November 8, 2025

Welcome to The Dorm Room (thedormroom.ng). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes our policies on the collection, use, and disclosure of your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy and in compliance with the Nigeria Data Protection Regulation (NDPR).

1. Definitions

Company: (referred to as "The Dorm Room", "We", "Us", or "Our") refers to thedormroom.ng.

Service: Refers to the thedormroom.ng website.

Personal Data: Any information that relates to an identified or identifiable individual.

Usage Data: Data collected automatically, generated by the use of the Service (e.g., IP address, duration of a page visit).

You: The individual accessing or using our Service.

Cookies: Small files placed on your computer or mobile device by a website.

2. Information We Collect

We may collect the following types of personal information:

Personal Data: While using our Service, especially when placing an order, we may ask you to provide Us with:

Full Name

Email Address

Phone Number

Delivery Address (for order fulfilment)

Usage Data: We may collect information about your computer or device, including your IP address, geographical location, browser type, operating system, and information about your visits, such as page views and navigation paths.

Cookies: We use Cookies to track activity on our Service. This helps us understand your needs and provide you with a better service, such as keeping items in your shopping cart.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain Our Service: Including processing your orders, managing your account, and delivering your products.

To Improve Our Service: We use feedback and Usage Data to improve our products and website experience.

Internal Record Keeping: For administrative and billing purposes.

To Communicate With You: To send you transaction notifications, and (with your permission) promotional emails or newsletters about new products, special offers, or other information we think you may find interesting. You may opt-out of these marketing communications at any time.

To Comply With Legal Obligations: We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities in Nigeria.

4. Data Security and Storage

We are committed to ensuring your information is secure. We store your personal information on secure, password- and firewall-protected servers. While we use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security, as no method of transmission over the Internet is 100% secure. We will only hold your data for as long as is reasonable and necessary.

5. Sharing Your Personal Data

We do not sell or trade your Personal Data. We may share your information in the following limited circumstances:

With Service Providers: We may share your Personal Data with third-party companies that perform services on our behalf, such as payment processors and delivery couriers, to fulfill your order. These parties are obligated to protect your data.

For Legal Reasons: We may disclose your data if we believe it is necessary to comply with a legal obligation, protect the rights of the Company, or protect the personal safety of users.

6. Your Data Protection Rights (NDPR)

Under the NDPR, you have the right to:

Request Access: You can request a copy of the Personal Data we hold about you.

Request Correction: You can request that we correct any incomplete or inaccurate data we hold about you.

Request Erasure: You can ask us to delete your Personal Data.

Object to Processing: You have the right to object to our processing of your Personal Data, including for direct marketing purposes.

Withdraw Consent: If you have given consent for processing, you can withdraw that consent at any time.

Lodge a Complaint: You have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been infringed.

To exercise any of these rights, please contact us at.

7. Links to Other Websites

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content or privacy policies of any third-party sites.

8. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes, but you are advised to review this page periodically for the latest policy.